REDCHERRY CASINO

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User reviews marked with this logo are syndicated from LCB.org
Amy0622 LCB User us flag Posted on 2024-07-29 14:26:00

It was okay not really different from the other casinos that's this type of slots play smoothly. The bouns are ok .i will give them another try out.

rgrone LCB User ca flag Posted on 2024-03-08 14:02:45

i cant believe i actually thought i was going to get a wire transfer... hahaha im so stupid

Complaints Moderator LCB User rs flag Posted on 2024-03-08 14:07:45

Hello rgrone, Please post your complaint here: https://lcb.org/onlinecasinobonusforum/direct-casino-support/theonline-casino-support-and-complaint-threads/msg549569#msg549569 or send me your username in DM, so I can check about your case with a casino representative. Thanks!

rgrone LCB User ca flag Posted on 2024-03-05 17:57:26

these guys must be trying to improve their reputation (selectively?) i tried out a ton of no deposit codes played in a few free roll tournaments then deposited $26 once with their 400% code, went on a real hot streak on a friday night, requested $1800 or something around there via bank wire as my deposit was via credit card and spent a bunch of time back and forth with their live support verifying, confirming i had played within the rules, etc and to my surprise come monday morning miraculously the wire transfer was shown as processed. mind you i still havent received the transfer into my bank account yet but that was less than 24 hours prior to this post. i will update when i get more news for everyone. overall good experience with support, cashout department, and id verification. lets hope im not the exception in the future for more players!!

Kellie00 LCB User us flag Posted on 2024-01-23 07:39:48

Unfortunately another terrible Real Time Gaming casino. I am so disappointed in so many of these brands. They try to claim that you are not allowed more than one free bonus in between deposits. Whether it was free spins attached to a deposit bonus or the free vip chip they offer u in your cashier. They will literally void your winnings. Terrible casino

Randy White LCB User us flag Posted on 2024-01-22 19:32:03

Had to update my review. They denied my very small $100 cashout off of the $15 free bonus they game me apparently because of too many free chips in a row. I made two deposits, one which came with free spins and once I played those, they automatically game me a cashback bonus. I did not ask for if. I then redeemed the $15 vip bonus they game me and won. So after only two small free bonuses they have denied my small cashout. DO NOT PLAY AT THIS CASINO. ITS A FRAUD. COMPLETE FRAUD

William Evans (Bill) LCB User Posted on 2023-05-28 16:19:33

I enjoy the three casinos in this group. They all cater to different things and it is a nice variety.

MrKraycoin LCB User us flag Posted on 2023-05-22 03:13:42

Waiting to have enough comp points . Kills time nice sign in bounus. Hope to win big soon . Does what casinos do

Vanenhox LCB User dk flag Posted on 2023-02-19 15:56:18

I went through that ten dollars fast even though I was betting the minimum. Using all these no deposit bonuses and hardly ever winning with them makes me wonder if I should get away from playing slots so often. Maybe I should take up poker. But anyway, about this casino, it seems to be a standard RTG place of no great distinction. And of course the ratings here are not too good. Good for trying your luck at free play but other than that I doubt it.

Dankshell LCB User za flag Posted on 2022-11-11 04:13:03

Barely played through the €10. Easy to claim after email verification. 'Old School' layout and games. Not a favorite and unfortunately won't go back to deposit and play again.

Xkai007 LCB User us flag Posted on 2022-08-05 05:28:58

This casino is just like most of the casinos online. It’s not the best but it’s not terrible. I wouldn’t suggest depositing money into this site. Find a better option or casino to gamble on.

campria82 LCB User ca flag Posted on 2022-06-04 09:30:12

good staff good games good times. i like how they are fast with their games times as in loading and graphics are clear. Love the way they run there casino smooth

Randy White LCB User us flag Posted on 2022-04-17 04:28:54

It is a good casino with decent bonuses but they should offer more no deposit bonuses

Peter P LCB User us flag Posted on 2021-08-23 04:04:21

this casino is horrible, the customer service is not friendly. I got a deposit bonus of free spins for 14 days. After the 14 days and during the 14 days I've made additional deposits which would qualify me for another bonus. The casino was offering a new $10 bonus, and when I contacted them to add this 2nd bonus, they refused and tried to tell me that I didn't qualify because I already used it, and not only once but 14 times, which I didn't not even use it everyday during the 14 days they offered it. I only visited the casino 9 out of the 14 days after my frist deposit and claimed free spins only 9 times, which that's irrelevant. However to further "prove their side of their own story" they went in and added to my account history that supposedly I've used up all 14 days of free spins excpet the last 3 times their reported well over a month from the date when I made my deposit. This further shows they are not credible and will cheat you out of any type of offer or even your own wins.

pleasehelp LCB User us flag Posted on 2021-08-06 01:08:09

They wrongfully denied my $1,541 winnings claiming I violated their max bet policy. I posted on the LCB forum asking for help resolving this issue, and the Casino Rep sent them a screenshot of all my bets over $5. There were $5.26 bets (in violation of Terms) from a previous round of play. There were NO bets over $5 during the round of play where I won $1,541, yet they still denied my withdrawal and took all my winnings. I've emailed them countless times over the past 2 weeks and have not heard a thing back. See my forum post on LCB RedCherry's thread with screenshots proving they wrongfully denied my $1,541 withdrawal. BEWARE!

mrwaynewo LCB User us flag Posted on 2021-08-03 12:14:05

yet another RTG casino that is very very cookie cutter. I have a hard time enjoying RTG these days but thats because the content is basic I think. I do have to say though, I am a fan of the people that made this casino. They seem very on the ball when it comes to the online presence of the casinos they run, and they are pretty nice to talk to when you need to reach out to customer service.

In2Deep LCB User us flag Posted on 2021-08-02 03:55:34

Another RTG site like the plethora of others geared toward US based players. This one no different from the lackluster sites with in my opinion not the greatest of customer service skills or NDB’s with one starting out with a whole $ 10 to play games that we’ve all played before but this site obviously wants little to no wins in payouts stemming from the generosity of that $10. Dot waste your time. That is all!

TheOnlineCasinoTeam LCB User gb flag Posted on 2021-07-27 10:20:09

@Mws813p45, Thank you very much for your feedback. Firstly, I just wanted to say congratulations on your recent $8k winnings at RedCherry.casino. As we are a new casino on the block we are very open to player feedback. As explained in other posts regarding your withdrawals this is down to our current processing options and like the majority of casinos we take the majority of ths cost when it comes to processing fees but we do charge a small percentage on withdrawals. In regards to VIP program and incentives we will be sending more info about this soon, once the 3rd skin launches in the near future. TheOnline.Casino brands are unique in that you can play in 3 casinos within one account transferring your balance between each brand and claiming different bonuses the 3 casinos have to offer, and our VIP program will do the same so for players to get the full experience we will launch this once we have our 3 brands up and running. These incentives will take into account a lot of te points you have raised. Once again we thank you for your patronage with us and are welcome back any time you choose to do so. Hi @Merve, Thank you for your feedback. If you could send us a private message with your username we will be happy to look into this issue for you. Kindest regards, TheOnline.Casino Team

Mws813p45 LCB User us flag Posted on 2021-07-20 22:38:02

I give up on this casino as they don’t treat good depositors well. They charge withdraw fees for BTC They break up large wins in 1k increments and charge fees on each one Their slots pay horribly. They max deposit bonus bets at ridiculously low $5 max There is no vip program or incentive They promise better terms and never delivered. Too many RTG options to play at when this casino doesn’t appreciate good players

Thatoneguy LCB User us-ca flag Posted on 2021-07-18 09:50:26

Claimed LCB NDB. Average variety of slots, did not get to play the table games due to the bonus restrictions. Will likely deposit and give it another try.

Mws813p45 LCB User us flag Posted on 2021-07-17 14:09:07

Guys the jury’s still out! Just cashed out again and after some promises if I play more the cash outs would be larger still at minimum and they are charging $20 for each cashout and they break it down in $1k increments so they can charge it each time. I only use bitcoin which eliminates risk for them and such and they still charge me this withdraw fee. Just not a good business model and not high roller friendly. I am not going to beg to give them my business if they don’t want it.. Other casinos put you in high roller category with vip perks and more and this one just chugs along maybe they would get a lot more business if they would just listen and focus on players

Robert Melgoza LCB User us flag Posted on 2021-07-07 03:51:02

Red cherry casino was really fun. I enjoyed the games, and I also claimed their bonus.

Merve LCB User tr flag Posted on 2021-07-05 23:21:59

I signed up with the lcb.org special invite link and activated a 100 freespins no deposit code. I joined the games for about $900. $100 transferred to my safe. I could not reach the support team to get detailed information about the rules. live chat isnt live :) then, according to the rules here, I requested a withdrawal with the $100 btc method. a few days later they canceled the request and completely reset the balance. Definitely a bad experience. If free code is prohibited without investment, why do you approve this code? I took screenshots. I do not suggest!!!!!!!!

Mws813p45 LCB User us flag Posted on 2021-06-24 11:44:46

Okay guys I just received all my withdraw and it was only a few dollars short which could actually be a fluctuation so it seems they are listening and trying to do better here. I hope they continue on this path and I have changed my rating for now. Good luck everyone!

Mws813p45 LCB User us flag Posted on 2021-06-24 07:26:51

Hi again fellow players, I just wanted to update you on this casino. The rep here contacted me privately and thanked me for the feedback and said some things that encouraged me to give this place another try. I deposited a lot and started playing high like I do at other casinos and finally cashed out 2k just now I checked my withdraws and found out that they reduced my withdraw by $40 and customer service advised that is a withdraw fee and that every withdraw after 1 in a 30 day period is charged a fee??? Now if you look before below my last withdraw was sent for less by $50 which I was told because of fluctuations in BTC but no other casino I play at that happens? But fees on every withdraw when you deposit only via bitcoin and withdraw only via bitcoin is not a good policy to entice high roller players to play here. I am really trying here to help this new casino and give them my business but each time something happens that is not good player policy…

TheOnlineCasinoTeam LCB User gb flag Posted on 2021-06-21 12:07:23

Hi @Mhobbs7321 can you please provide some more info regarding this as the username we have shows no withdrawals on that account. Many thanks. Hi @Mws813p45, Firstly, congrats on your $4k winnings! The maximum cash out BTC is $1,000 per day. So we break any withdrawals down into a maximum of $1,000 and then send 1 per day until the balance is paid. BTC as I'm sure you are aware is like cash and if there was a slight error in the BTC receiving address then all that money disappears into the BTC void and there is no way of getting that back, hence why we have a limit on the daily transactions. Please note that as well, in regards to BTC transaction, that the amount you request and the amount you receive can fluctuate as BTC is volatile the exchange rate may have shifted either up or down from the time we approve your withdrawal and the time the withdrawal is processed.

Mhobbs7321 LCB User us flag Posted on 2021-06-21 00:51:51

I recently joined this casino. They have a nice no deposit bonus, but I have yet to really win anything. I'll keep trying though. UPDATE; Just received first withdraw and it was $52 less than the amount I should have received in BTC!

Mws813p45 LCB User us flag Posted on 2021-06-20 22:53:52

Okay well after really liking the casino at first and hitting 4K I now don’t think as highly. First off I only deposit and withdraw via bitcoin. I requested my withdraw in full on Friday and it was immediately split into $1000 payments automatically. Then it took two days for one of the $1k to be approved but still not in account. That is too long for me for bitcoin play. I get automatic instant payouts at other casinos I play at. Secondly why would I deposit big like I usually do if you are going to break up my payouts into small amounts and then take forever to pay? If you want my full business and money things have to change asap as this casino right now is not high roller friendly at all.

Mws813p45 LCB User us flag Posted on 2021-06-19 02:22:01

So far so good! Customer service very responsive and verified my account within hours for large deposits and withdraws I only use bitcoin. I just hit a Royal flush for $4k let’s see how fast they pay and then maybe they will have a new vip player. Will keep you posted!

TheOnlineCasinoTeam LCB User gb flag Posted on 2021-06-17 12:55:28

Hi all, we can see that there are some negative comment s on here (sad face) so we thought we would try and address some of the issues..... @seanpdunn - Please can you DM us your username, obviously we only allow one account per person. As we are a very new casino I would find it strange you had duplicate accounts but ping me a DM and we will see. @DawnelleIrwin - We believe that our new concept which will involve 3 casinos in 1 (we are currently waiting for new brands to go live) will be a great new concept for players. Plus, I think we offer one of the most generous Welcome packages around with 14 days worth of Free Spins after first deposit of $35 or more plus we have a Bitcoin giveaway every Tuesday where players can get $50 BTC free! I've noticed you have not yet played at RedCherry, why not try the exclusive LCB no deposit offer and give us a try? @finallyfinally pretty much what we said above, but we can speak to the software provider about looking at a fast track payment solution we are all for listening to feedback, even if you gave us a 0.8, we still love you. If any of you would like to discuss you experiences further please feel free to get in touch with us via LCB and we are more than happy to have a conversation with you to improve our players enjoyment.

seanpdunn LCB User de flag Posted on 2021-06-10 10:49:21

After registering I was told I have multiple accounts which is a mistake I made in the past but am very diligent about it now as I lost A LOT of money for making that mistake so bad vibes out the gate for this one

Dawnelle Irwin LCB User us flag Posted on 2021-06-05 05:40:11

I'm so bored with the same games and casino coming out with "new" there's nothing new about it it's an exact copy of it's sister casinos .....let's get a little more creative!!!!!!!

finallyfinally LCB User us flag Posted on 2021-06-02 04:49:10

Another copy of dozens of other Casinos. All of these casinos have very slow cash out times, and high wager requirements for their bonuses. There is absolutely no reason a withdraw for a player that deposited crypto should take more than an hour in this day and age, much less days and possibly weeks. If these casinos want to mkae money they need to keep up with the competition.

bodynok420 LCB User us flag Posted on 2021-05-20 21:04:37

New RTG casino, they have decent first time match deposit bonus. There is no free sign up bonus though which kind of sucks. Usually a very good sign up bonus will convince me to switch here. I did a small deposit and didn't even get a bonus in 250$ worth of play. gg

Dawnelle Irwin LCB User us flag Posted on 2021-05-17 20:51:30

I registered alright didn't get any sign up bonus. And there's nothing new or special about this casino the slots are way right and the games are not original. Boring

Dirtylittleslot LCB User us flag Posted on 2021-05-15 20:04:16

Just registered for this new casino....so far so good. They seem to have alot of welcome deposit bonuses, more than anywhere else I've seen recently. I don't see any new player no deposit bonuses which is a negative but other than that everything seems top notch. We'll see how the deposit and withdrawal times are (hopefully) the more everyone starts playing.

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